Come and enjoy our game menu at La Belle Croix Romont. Discover our special menu. Discover the menu →

FRENDE
Book a room Book a table
Booking: Room Table
FRENDE

Terms and conditions

1. Scope

These general terms and conditions of sale (GTC) apply to all contracts concluded with the hotel and restaurant “La Belle Croix” (LIYA Sàrl) for the rental of rooms for accommodation, as well as to all services and deliveries provided by the hotel to the guest in this context.

2. Times and Reception (Check-in / Check-out)

  • Arrival: From 15:00 to 20:00.
    You must inform the establishment of your arrival time in advance.
  • At check-in, you must present a valid photo ID and a credit card.
  • Departure: From 08:00 to 11:30.

3. Cancellation and Prepayment

Cancellation and prepayment conditions vary depending on the type of accommodation. Please check the conditions that apply to each option when making your choice.

For bookings made via our online booking platform, the general terms and conditions of RoomRaccoon also apply (RoomRaccoon operates our secure booking engine).
For full details: RoomRaccoon Terms and Conditions (in English).

4. Children and Beds

Child policies: Children of all ages are welcome.

To see the correct prices and information for your group size, please add the number of children travelling with you and their ages to your search.

Cot and extra bed policies:
No cots or extra beds are available at this establishment.

5. Pets and Restrictions

  • Age restriction: There is no age requirement for check-in.
  • Pets: Pets are allowed on request only (an additional charge per day may apply).

6. Accepted payment methods

The establishment accepts the following payment methods:

  • American Express
  • Visa
  • Mastercard
  • JCB
  • Maestro
  • Cash (Swiss francs)

7. Restaurant

At the restaurant, all bills must be settled on site in cash or by one of the payment methods accepted by the establishment. The establishment accepts no liability for allergies and food intolerances not clearly disclosed by the guest at the time of the meal.

8. Conduct and Damage

Hotel guests must keep noise to a minimum in the corridors and observe the generally accepted standards of conduct so as not to disturb other guests. Any material damage caused to the premises, the rooms or the restaurant beyond normal wear and tear will be invoiced in full to the guest responsible and/or the holder of the booking.